ITSM
Lessons Learned in 30 day trails of IT services
Jeff Cann, Chief Strategist and CIO, Encore Electric-
Service Management in the Age of Digitization
Douglas Duncan, CIO, Columbia Insurance Group
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Industrialization of Services: How is it Possible to Industrialize Services?
Daniel Delank, CSO & Global Vice President IT D-4Growth, T-Systems
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Why Edge Computing Alone isn't Enough to Digitally Transform Businesses
Steve Miller-Jones, VP Product Strategy, Limelight Networks
How Emerging Technologies are Creating a Race for Insights
Ben Goodman, VP APJ, Unstructured Data Solutions, Dell EMC
IT Strategy in the Age of AI
Kapil Mahajan, CIO, Safexpress Private Limited
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Meeting Today's ITSM Challenges
Raymond Lefebvre, VP IT & CIO, Bridgewater State University
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The Business of Service Management
Mitch Kenfield, Principal, CIO Advisory Practice, KPMG US
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Creating and Advancing a Service Culture through Information Technology Service Management
Peggy Kay, AVP & Technology Customer Experience, University of the Pacific
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From IT Service Management to Corporate Service Management
Graham K Draughon, President, Blackthorn Cyber Security, LLC. & Advisory CISO, Onemain Holdings, Inc.
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Maximizing IT ROI
James Mazarakis, EVP & CTO, WSFS Bank
