ITSM
Industrialization of Services: How is it Possible to Industrialize Services?
Daniel Delank, CSO & Global Vice President IT D-4Growth, T-Systems-
Building a Strong IT Department by Adopting Advanced Technology
Thad M. Lutgens, Director of Equipment & IT, Longbow Industries
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Why Edge Computing Alone isn't Enough to Digitally Transform Businesses
Steve Miller-Jones, VP Product Strategy, Limelight Networks
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How Emerging Technologies are Creating a Race for Insights
Ben Goodman, VP APJ, Unstructured Data Solutions, Dell EMC
IT Strategy in the Age of AI
Kapil Mahajan, CIO, Safexpress Private Limited
Meeting Today's ITSM Challenges
Raymond Lefebvre, VP IT & CIO, Bridgewater State University
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Creating and Advancing a Service Culture through Information Technology Service Management
Peggy Kay, AVP & Technology Customer Experience, University of the Pacific
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From IT Service Management to Corporate Service Management
Graham K Draughon, President, Blackthorn Cyber Security, LLC. & Advisory CISO, Onemain Holdings, Inc.
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Maximizing IT ROI
James Mazarakis, EVP & CTO, WSFS Bank
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Digital Transformation and ITSM
Niel Nickolaisen, CIO, O.C. Tanner
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Revitalizing IT with Strategic Planning
Dawn Roth Lindell, CIO, Western Area Power Administration
