Close
  • Home
  • Applications
      • Appointment Scheduling Software
      • Asset Management
      • Business Intelligence
      • CEM
      • Cognitive
      • Compliance
      • Data Center
      • E-Invoicing/E-Billing
      • Enterprise Communication
      • Enterprise Mobility
      • ERP
      • Facility Management
      • Franchise Management
      • GDPR
      • Human Resource
      • Information Security
      • ITSM
      • Knowledge Management
      • Managed IT Services
      • MarTech
      • Mobile Application Development
      • Payment and Card
      • Procurement
      • Risk Analytics
      • Risk Management
      • RPA
      • Software Testing
  • Verticals
      • Automotive
      • Casino Tech
      • Contact Center
      • Field Service
      • FinTech
      • Legal Tech
      • PropTech
      • Telecom
  • Technologies
      • Agile
      • Artificial Intelligence
      • Augmented & Virtual Reality
      • Big Data
      • Blockchain
      • Chatbot
      • Cloud
      • Data Analytics
      • DevOps
      • Digital Transformation
      • Drone
      • Enterprise Architecture
      • HPC
      • IoT
      • Remote Work Tech
      • Robotics
      • Simulation
      • Smart City
      • Storage
  • Eco System
      • Atlassian
      • HPE
      • HubSpot
      • IBM
      • Microsoft
      • Oracle
      • Salesforce
      • SAP
  • Vendors
  • News
  • Newsletter
  • conferences
  • Specials

  • Menu
      • Agile
      • Cloud
      • Cognitive
      • HPE
      • MarTech
      • Risk Analytics
      • Simulation
  • Cloud
  • Simulation
  • MarTech
  • HPE
  • Risk Analytics
  • Agile
  • Cognitive
Specials
  • Specials

  • Agile
  • Cloud
  • Cognitive
  • HPE
  • MarTech
  • Risk Analytics
  • Simulation
×
#

CIO Applications Europe Weekly Brief

Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from CIO Applications Europe

Subscribe

loading
  • Home
  • ITSM
  • Top Companies

THANK YOU FOR SUBSCRIBING

  • i-doit: Demystifying ITSM With Next-Gen Documentation
  • Top 10 ITSM Solution Companies - 2020

    Despite the massive changes experienced by many industries this year, some things remain steady. In the world IT service management, that’s certainly the case. In 2020, enterprise service management adoption has continued to grow as it supports corporate back-office digital transformation initiatives. For many years, automating tasks has been helping to reduce the need for human intervention for highly predictable and repeating patterns. However, the recent trend of hyper-automation takes that one step further with a combination of a variety of technologies, like Artificial Intelligence, Robotic Process Automation, and Machine Learning, to automate processes in significantly more impactful ways. Companies who harness hyper-automation will increase speed, productivity and reduce costs through enhancing analytics, offering real-time, continuous intelligence for data-driven decision making. Consequently, IT support will be able to utilise their valuable staff on more complex issues and critical tasks. These enhanced capabilities will only improve both the end-user and customer experience—furthering the value of ITSM altogether.

    With technologies like AI and ML increasing in usage, it should come as no surprise that cybercriminals are exploring ways to compromise infrastructure. In recent trends, cybercriminals are integrating AI and machine learning into their malware programs to bypass and infiltrate targeted systems. ITSM Service Management organisations must close gaps in any potential vulnerabilities by leveraging AI-powered protection systems, securing AI training data, training pipelines, and ML models. With new advancements and breakthroughs in ITSM Service Management technology, it is imperative to choose the right solution for your company. To help organizations and leaders select the best vendors and advance their ITSM Service Management initiatives, CIO Applications Europe Magazine’s editorial board has assessed and shortlisted Trading Solution Providers that are at the forefront of providing cutting-edge technology solutions such as synetics GmbH and many more. These companies offer robust products coupled with innovative strategies that are distinctively prominent in the field.

    We present to you “Top 10 ITSM Solution Providers in Europe – 2020”.

  • Top ITSM Solution Companies
    Top IT Service Management Consulting/Service Companies Top ITSM Solution Companies

Nominate a Company

Our subscribers nominate the companies with whom they have collaborated and gotten results. If you think there is a company that deserves to be on our upcoming prestigious annual list of Top 10 ITSM Solution Companies , please write to us about them and the reasons you think they need to be on the list

* 

Thank You!

checkmark

Your nomination request for upcoming annual list of "Top 10 ITSM Solution Companies " has been Successfully Sent . We will be in touch with you shortly.

Data not inserted

Top ITSM Solution Companies

i-doit

i-doit

synetics GmbH offers a highly flexible and customisable ITSM solution—i-doit—to help its clients effectively manage their IT assets and develop a modular overall infrastructure. The company launched the first iteration of its i-doit solution and pivoted to become a pure software development company. Currently, synetics is the leading provider of IT documentation in the DACH region with a keen interest in expanding its footprint into English-speaking business communities across the world. More recently, synetics’ clients have been using i-doit to get a much-needed overview of their IT infrastructure owing to the disruptions caused by the COVID-19 pandemic

www.i-doit.com

Axios Systems

Axios Systems

Axios has been committed to delivering innovative IT Service Management (ITSM) and IT Operations Management (ITOM) solutions. These solutions help customers improve infrastructure operations and enhance service delivery across HR, Facilities Management, Finance and all business functions. With a 100% focus on service management technologies, we're recognized as a world leader by leading analysts and our global client base. Axios leading ITSM and ITOM solution assyst, is an all-in-one, fit-for-purpose product to transform IT departments into profitable business-focused customer service teams. assyst adds tangible value by building on the ITIL® framework to help solve customers'​ business challenges across the organization

baramundi software

baramundi software

baramundi provides companies and organizations with efficient, secure, and cross-platform management of workstation environments. Around the world, companies of all sizes and from every sector benefit from the independent German manufacturer's many years of experience and outstanding products. These are compiled into an integrated, future-orientated unified endpoint management approach in the baramundi Management Suite: endpoint management, mobile device management, and endpoint security are provided via a shared interface, using a single database, and according to global standards. baramundi Management Suite optimizes IT management processes by automating routine tasks and providing an extensive overview of the status of all endpoints. It relieves the pressure on IT administrators and ensures that wherever they are, users always have the necessary rights and applications on all platforms and form factors, whether on PCs, notebooks, mobile devices, Macs, or in virtual environments

Clearvision

Clearvision

Clearvision is an award-winning software services company and Atlassian Platinum Solution Partner, with a number of awards and certifications in the IT sector. Their purpose is to empower teams to reach their full potential both inside and outside of the business, seen through their recognition by The Sunday Times as a best place to work in 2019 and 2020. They are multi-versed when it comes to software, having formed major partnerships over the years with monday.com, AWS, and Mendix to name a few. Having supported hundreds of leading organisations with their agile transformations and methodologies since 2005, they continue to serve enterprises of all sizes, including the public sector with consultancy, hosting, training, support, and more!

CLOUD·MISSION

CLOUD·MISSION

Offers ITSM-360 - an app that builds a bridge between Microsoft 365 and ITEL documented ITSM disciplines

Fair Computer Systems (FCS)

Fair Computer Systems (FCS)

The increasing number of hardware, software, cloud resources, virtual environments and hybrid infrastructures must be managed correctly. The range of requirements is very wide: routine technical tasks should be automated, operational processes should be optimally supported. The IT service has to solve complex tasks in a short time. And then there is the topic of IT security. Fair Computer Systems (FCS) develops standard software for IT inventory, IT asset management, enterprise asset management, license management, software distribution, endpoint security and ITSM software/helpdesk

ITConcepts

ITConcepts

ITConcepts is among the leading BSM (Business Service Management) integrators in Switzerland, Germany and the Asia Pacific region. As a specialised company dealing in Business Service Management solutions, ITConcepts automates your IT business processes and makes resources available. ITConcepts offers advice, planning and technological solutions that are tailored to the customer. Within its “Strategic Information Technology Management” Concept, the company applies certified methods (ITIL V3, ISO 20000), in order to generate IT interfaces between business processes and technology – with the aim of optimising efficiency and thereby the commercial benefit of the IT Service Providing Organisation. In doing so, the company develops tailor-made solutions that guarantee tangible value creation for its customers

Lauberg Consulting

Lauberg Consulting

Lauberg Consulting provides IT Service Management (ITSM) consultancy services and expertise to help companies in data governance and service management. Keeping ‘trustworthiness by design’ as its motto, Lauberg Consulting incorporates the attribute to clients’ IT services and helps them in data governance and service management. The company uses concepts from maturity models to assess the maturity of each area in IT service management and create a robust framework for optimal change and foundation for building trustworthiness into new services to achieve expected outcome

SysAid Technologies

SysAid Technologies

SysAid Technologies Ltd. is a leading provider of customer-driven IT Service Management (ITSM) solutions. Available as a cloud-based or on-premise solution, SysAid provides affordable, innovative, and intuitive ITSM software aligned with industry best practices. Founded in 2002 by Israel Lifshitz with a vision to make the lives of SysAdmins around the world easier, and make their IT environments and IT service delivery better—SysAid now serves over 10,000 customers across 140 countries, spanning all industries and sizes, from SMBs to Fortune 500 corporations. SysAid has offices around the globe, and its ITSM solutions are available in 42 languages

Valiantys

Valiantys

Valiantys believes that software has the power to improve collaboration and productivity in all teams, changing the enterprise world for the better. As the global Atlassian Platinum Solution Partner, Valiantys is passionate about its mission to transform teamwork from all industries to be more collaborative, agile and efficient - unleashing their full potential. Its international presence leverages its outstanding (certified) technical expertise to deliver projects with the best in class agile methodologies and agile tools. Valiantys is a trusted and respected partner to some of the world's largest companies including 42 of the Fortune Global 100. The company has been named Atlassian Partner of the year 5 years in a row and are regularly recognized as a Great Place to Work by its employees

I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

Copyright © 2021 CIOApplicationsEurope. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy Policy |  Sitemap |  Subscribe |  About Us

follow on linkedin follow on twitter follow on rss
This content is copyright protected

However, if you would like to share the information in this article, you may use the link below:

https://itsm.cioapplicationseurope.com/vendors/top-itsm-solution-companies.html